welcome matka

welcome matka App support

Contact
+91 2830167682

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The welcome matka:

Q1: How to log in after installing the welcome matka?

To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This process replaces the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, please ensure your internet connection is stable and strong. If you don't receive the OTP after clicking on send, wait for the allotted time to pass and then contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with transferring your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app with ease. By doing so, you'll be able to enjoy the new features and improvements.

Most Asked Questions Related To Withdraw In The welcome matka:

Q1: What is the minimum withdrawal amount in the welcome matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts collected. This means you can only withdraw earnings from actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhaar card, UPI, and saving your bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process between 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours for transactions to be processed. This delay is an exception to the app's typical efficiency.

Q4: Why is the bonus balance not being withdrawn?

When using bonus funds in gaming, the earnings from these funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned while using bonus funds can be withdrawn. In contrast, money earned from playing games with your own funds can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to confirm if there's a problem with your withdrawal request. If not resolved, don't worry, as the funds will typically be added to your wallet account within 24 hours. If this still doesn't happen, you can contact their care centre for assistance.

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